Website Analytics
Website analytics is the study of your website visitors to attempt to understand what their goals on your site are and how well those goals are being met by your website.
Website analytics will help your website to help you to meet your business goals by:
- Finding actionable insight into customer intentions on your website
- Understanding what your customers are looking for when they come to your website
- Understanding what areas of need your customers might have that you are not currently meeting
- Understanding what categories of products or services are currently most popular
- Giving your customers a voice to talk to you through surveys
If you currently have a website that you feel is missing some need that your visitors have, or that you are not sure is a valuable part of your business strategy, then a little analytics will give you the answers you need to know what, if anything, to change.
To really benefit from website analytics you should build in some tests to try out different version of your website and your goals, and have a solid web strategy.